Frequently Asked Questions

We can instantly read and quote DXF and CSV files. DWG, PDF, and Excel files are not automatically processed yet — when you upload these, the file will be forwarded to our team and you can enter measurements manually, or export your design as DXF. If you need support for a specific format, get in touch.

Send your file, quantities and delivery address through the quote form. Our team reviews your file in detail, assesses material and production complexity, and emails a firm quote. You're not committed at the quote stage.

Minimum order quantity depends on your project's complexity and product type. We can accept single-piece small cuts as well as bulk production with set minimums. Once you submit a request, our team will review the quantity you need and confirm feasibility.

We ship to Turkey, EU countries, UK, USA, Canada, and GCC countries. Customs and logistics differ by region, so for international orders our team will advise you on suitable shipping methods and costs.

Standard delivery is 5–7 business days. We offer expedited production at 2–3 business days — though this incurs a rush fee. Exact delivery dates are confirmed when we send your quote.

We work with MDF, MDFLAM (laminated MDF), plywood, and solid wood (various species). Each offers different price, durability, and aesthetic qualities — tell us your choice in the quote form and we will quote each option.

Yes, you can request a sample before full production. We have a dedicated sample program for wholesale and dealer customers — visit our <a href="/manufacturing/wholesale.html" data-i18n="nav.toptan">Wholesale/Dealers</a> page for details.

After your quote is ready, our team will discuss payment terms and methods with you directly. We offer various options including bank transfer, credit card, and payment plans — let us know what suits you best at the quote stage.

Yes, edge banding and painting services are part of our offering. Mention them in your quote request and they are included in your quote.

Our workshop is real and our machine park is documented. Visit our <a href="/manufacturing/workshop.html">Workshop</a> page to see workshop photos and machine details. After quote confirmation, we can also offer video call check-ins to follow production.